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Cancellation Policy
Date when Cancellation of Contract is Notified Contracted Number of Guests
　 1 to 14 15 to 30 31 to 100 101 and more
No Show 100% 100% 100% 100%
Accommodation Day 100% 100% 100% 100%
1 Day Prior to Accommodation Day 50% 50% 80% 80%
2 Day Prior to Accommodation Day 30% 30% 50% 50&
3 Day Prior to Accommodation Day 30% 30% 30% 50%
5 Day Prior to Accommodation Day 　 30% 30% 30%
6 Day Prior to Accommodation Day 　 　 20% 30%
7 Day Prior to Accommodation Day 　 　 20% 30%
8 Day Prior to Accommodation Day 　 　 10% 15%
14 Day Prior to Accommodation Day 　 　 10% 15%
15 Day Prior to Accommodation Day 　 　 　 10%
30 Day Prior to Accommodation Day 　 　 　 10%
　
REMARKS
1.The percentages signify the rate of cancellation charge to Basic Accommodation Charges.
2.When the number of days contracted is shortened, the cancellation charge for its first day shall be paid by the Guests regardless of the number of days shortened.
When part of a group booking (for 15 persons or more)is cancellation charge shall not be charged for the number of persons booked as 10 days prior to the occupancy (when accepted less than 10 days prior to the occupancy,as of the date)with fractions counted as a wholenumber.
　

*Please check-in before 6 p.m., especially the dinner is included in our packages. Since the dinner is prepared in advance, meal charges cannot be refunded even if you are late and miss the dinner.
　
　
　
　
　
　
　
　
　
　
ITO YAMATOKAN
1-1 Kotobuki-cho Ito-shi Shizouka, Japan 414-0018
Tel:0557-37-3100 Fax:0557-37-3110
　 　 　
　 　 　 Copyright© 2004 YAMATOKAN, Inc. All rights reserved.